Responsible Disclosure

For any further inquiries or clarifications regarding this policy, please contact security@wearelearning.io

This policy is subject to change without notice. Please review it regularly to stay informed of any updates.

Responsible Disclosure

Last updated:

Introduction:

We Are Learning is committed to the security of its customers and the wider community. We recognise the value of the security community and encourage responsible disclosure of vulnerabilities to enhance the overall security of our products and services. This Responsible Disclosure Policy outlines the process for reporting security vulnerabilities and the protections offered to researchers.

Reporting:

  1. Email your findings to security@wearelearning.io. Please provide sufficient information to understand the nature and scope of the vulnerability, including steps to reproduce, if possible.
  2. If possible, encrypt your findings using our PGP key (see below) to prevent this critical information from falling into the wrong hands.
  3. Do not take advantage of the vulnerability or problem you have discovered.
  4. Do not reveal the problem to others until it has been resolved.

Scope:

The scope of this policy covers all We Are Learning digital properties, including our core platform, web applications, and APIs.

Safe Harbour:

  1. Any activities conducted in a manner consistent with this policy will be considered authorised conduct and we will not initiate legal action against you.
  2. We consider activities conducted consistent with this policy to constitute “authorised” conduct under the Computer Fraud and Abuse Act.

Response:

  1. We will acknowledge receipt of your vulnerability report within three business days.
  2. Our security team will review your submission and strive to keep you informed about our plans for mitigating the vulnerability you have reported.
  3. We will notify you when the vulnerability has been fixed and may ask for your assistance in re-testing to confirm the fix.

Recognition:

We appreciate the efforts of security researchers in making the digital world safer and will give credit to researchers who responsibly disclose vulnerabilities to us, following this policy. We will offer a mention in our Security Hall of Fame for all those that submit a previously unknown vulnerability that triggers a code or configuration change.

Out of Scope:

Please note! Most reports we receive have little or no security impact or are already known. To avoid a disappointing experience when contacting us, please take a moment and consider if the issue you want to report actually has a realistic attack scenario.

‍

More specifically, we ask you to not submit issues regarding:

  • Theoretical vulnerabilities without any proof or demonstration of the real presence of the vulnerability.
  • Findings from automated tools without providing a Proof of Concept.
  • Vulnerabilities requiring MITM, or physical access to a user’s browser, or a smartphone, or email account, as well as issues on rooted or jailbroken smartphones.
  • Missing or weak security-related HTTP headers.
  • Non-Sensitive Data Disclosure, for example server version banners.
  • Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS.
  • Cross-Site Request Forgery (CSRF) on unauthenticated forms or forms with no sensitive actions.
  • Self-XSS.
  • Missing email best practices (invalid, incomplete or missing SPF/DKIM/DMARC records, etc.).
  • Host header injection, unless you have confirmed that it can be exploited in a practical attack.
  • Expired SSL certificates, weak SSL Ciphers, or issues regarding old TLS/SSL versions.
  • Previously known vulnerable software or libraries without a working Proof of Concept.
  • Rate limiting or brute-force issues on non-authentication endpoints.
  • Denial of Service.
  • CSV/formula injection.
  • Flash based exploits.
  • Clickjacking.

Our PGP key

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